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The agency world—like the rest of the country— was struggling with cultural competency long before COVID-19. It is vital that we get it right now. Not only because of the glaring injustices that have shaken the nation but because of the millions of smaller injustices we all too often inflict and endure.

In the new virtual workplace, you’re “always-on” in your own home, and the way you show up (camera on or off? personal living space or virtual background?) is fraught in new ways. Yet there are also unique opportunities for authentic connection and engagement. In this webinar series, Natasha Bowman will discuss how to build cultural competence in your virtual workplace.

Creating a sense of belonging and inclusion is just as fundamental in the physical workplace as in the virtual environment. However, the loss of face-to-face interactions sometimes results in our losing meaningful communication through body language and voice. But you can help ensure that all employees have a voice even when disconnected physically.

During this discussion, we will discuss:

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Building virtual trust
Mixing communication mediums
Increase cross-cultural awareness

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