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The agency world—like the rest of the country— was struggling with cultural competency long before COVID-19. It is vital that we get it right now. Not only because of the glaring injustices that have shaken the nation but because of the millions of smaller injustices we all too often inflict and endure.

In the new virtual workplace, you’re “always-on” in your own home, and the way you show up (camera on or off? personal living space or virtual background?) is fraught in new ways. Yet there are also unique opportunities for authentic connection and engagement. In this webinar series, Natasha Bowman will discuss how to build cultural competence in your virtual workplace.

Unconscious bias isn’t unique to our pandemic-oriented shaped world. Leaders need to be aware that virtual work teams’, biases, and assumptions can wreak havoc if left unchecked, especially when conducting business through calls and virtual meetings.

During this discussion, we will explore:

Ways bias appears in a virtual setting
How to challenge our assumptions around preconceived notions of what we may consider “typical” in-home settings
Ways to appreciate what your team members are capable of alongside their other responsibilities outside of the workplace

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