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As George Bernard Shaw famously said, \"The single biggest problem in communication is the illusion that it has taken place.\" And he didn't have text, emails, or IMs to complicate matters. While technology was created to help aid our communication, it hasn't helped us communicate any more clearly. In fact, it helped us miscommunicate faster!

In this course we'll shed light on the importance of understanding the mechanics of communication, along with the barriers to clear communication and how we can manage to breakthrough them.

We'll also look carefully at how we communicate with our team via emails, how we can communicate feedback more effectively and finally we'll take a close look at our own social style of communication and how we can used what we know of social styles to positively impact the way we communicate with each member on our team.

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